Multilingual service deskService that your customers need in the way they want
A professional service desk makes the difference for your service. At CWS we offer the
service you and your customers deserve.
Modern technology requires a high level of knowledge of service employees. We understand business and can also draw on an extensive knowledge database. That way we will continue until your client is helped.
Because customer requests and service requests are not limited to office hours, we offer the possibility to be ready for your customers 24 hours a day, 7 days a week . Both online, by telephone or via remote access.
We speak the language of your customer
Our specialists speak the language of your customers. This offers a solution if they want to be helped in a language other than Dutch, or if you offer services in other countries. In addition, we give practical advice and understandable tips to your customers.
Benefits for your customer:
- Practical and reliable responses
- Support where and when needed
- Support in the language of preference
Benefits for you:
- Improved customer service
- Increased customer satisfaction
- Cost reduction by preventing unnecessary repairs
Service that meets todays requirements
Our services perfectly match your and your customers needs.
The services can be tailor-made or you can choose our standardized services, depending on what is most suitable for your organization.