Tech SupportExpert support for all connected devices
Nowadays not only laptops, tablets and telephones are connected to the internet. Even refrigerators, smart thermostats and ovens are connected. With Tech Support your customers are assured of support for all their devices that are connected to the internet.
Accessible for all technical questions and problems
Your customers can contact our Technical Support Desk with all their technical questions and problems. As long as the device with internet connection has, we understand. Customers can reach us when they want and in which way they want. Our personal and expert employees are happy to assist customers via telephone, e-mail, chat and remote access. ‘No’ is not an option with us!
Supplement to your existing services
With Tech Support you expand your service with an additional customer-oriented service. This allows you to distinguish yourself from your competitors. At the same time it offers you a new business model .
Tech Support is available as a standalone or as a standard part of a Lifeline insurance. You can also choose to use Tech Support as a white label variant.
We offer technical support for:
Modems, routers, switches, homeplugs, wifi adapters
NAS, security cameras, printers
Smartphones, tablets, pc’s, laptops
(Mobile) operating systems from Apple, Google and Microsoft
WAN, LAN, wifi, DLNA, Bluetooth
Home cinema receivers, (wireless) speakers, smart tv’s
Benefits for your customer:
- One address for all technical questions
- Support when they want, in a way that they want
- A solution to their problem
Benefits for you:
- Improved customer satisfaction
- Extended ervice
- New revenue models
Service that meets todays requirements
Our services perfectly match your and your customers needs.
The services can be tailor-made or you can choose our standardized services, depending on what is most suitable for your organization.